Terms and Conditions

Welcome to The Sultry Siren. We appreciate your interest in our selection of sexy women’s lingerie and Korean cosmetics skincare. By shopping with us, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Product Returns and Exchanges
1.1 Lingerie: Due to the intimate nature of these items, we are unable to accept returns or exchanges on any lingerie products. This policy is in place to ensure the utmost hygiene and safety of our products for all our customers. We encourage you to review the product descriptions, sizes, and materials carefully before making your purchase.

1.2 Korean Skincare: We accept returns of Korean skincare products only if the package remains unopened and the seal is intact, within 10 days of purchase. Please contact our customer service team to initiate a return. Unfortunately, if the skincare product has been opened, we cannot accept a return or exchange due to health and hygiene standards.

2. Allergic Reactions
We understand that everyone’s skin is unique, and products may react differently from one person to another. The Sultry Siren is not responsible for any allergic reactions or skin conditions that may arise from the use of any products sold through our website. We list all product ingredients on our website to help customers make informed decisions. If you have a history of sensitive skin or allergic reactions, we recommend performing a patch test or consulting with a healthcare professional before using new skincare products.

3. Product Complaints and Liability
If you have any complaints or concerns about the products received, please note that The Sultry Siren is not the manufacturer. We source our products from reputable brands and manufacturers. For issues directly related to the product’s quality or satisfaction, please contact the manufacturer’s customer service directly. The Sultry Siren will not be held liable for any damages or claims in connection with products sold.

4. Modifications to Terms and Conditions
The Sultry Siren reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website and services following any such changes constitutes your agreement to follow and be bound by the terms as changed.

5. Contact Us
For any questions regarding these terms and conditions, or if you need further assistance, please contact our customer service team through our website. We are committed to providing the best possible service and support to our customers.